Welcome to the CLOS helpcenter! We're here to answer your questions. Can't find what you're looking for? Send our support team a note at - support@closapp.space
Welcome to the CLOS helpcenter! We're here to answer your questions. Can't find what you're looking for? Send our support team a note at - support@closapp.space
How to like images
How to like images
How uploading to the CLOS Cloud works
How uploading to the CLOS Cloud works
Subscription Info
Subscription Info
How do models prepare for Virtual Shooting?
How do models prepare for Virtual Shooting?
How to take pictures in CLOS
How to take pictures in CLOS
What format should I choose when taking a picture?
What format should I choose when taking a picture?
Download the Android app
Download the Android app
How to create or join a room
How to create or join a room
PRO plans info
PRO plans info
What to do if after the photo shoot I don’t see all the photos in the album?
What to do if after the photo shoot I don’t see all the photos in the album?
Is CLOS free to use?
Is CLOS free to use?
How does it work?
How does it work?
Is CLOS free to use, or do I need a subscription?
Is CLOS free to use, or do I need a subscription?
Where are my photos stored, and how do I download them after a shoot?
Where are my photos stored, and how do I download them after a shoot?
Can I use CLOS on my computer, or is it only available on mobile?
Can I use CLOS on my computer, or is it only available on mobile?
How do I deliver or share photos with my client after the shoot?
How do I deliver or share photos with my client after the shoot?
What if some photos are not appearing or still uploading after the shoot?
What if some photos are not appearing or still uploading after the shoot?
How long are photos stored on CLOS Cloud? Do albums ever expire?
How long are photos stored on CLOS Cloud? Do albums ever expire?
How do I create or host a casting call on CLOS?
How do I create or host a casting call on CLOS?
How can I ensure the best image quality during a virtual shoot?
How can I ensure the best image quality during a virtual shoot?
Does CLOS handle payments or billing for photo shoots?
Does CLOS handle payments or billing for photo shoots?
Will my subscription renew automatically, and how does billing work?
Will my subscription renew automatically, and how does billing work?
Can I control the model’s camera remotely (focus, zoom, settings)?
Can I control the model’s camera remotely (focus, zoom, settings)?
What equipment or technical setup do I need for a remote shoot?
What equipment or technical setup do I need for a remote shoot?
What is a virtual photoshoot and how does it work on CLOS?
What is a virtual photoshoot and how does it work on CLOS?
Can I use CLOS on desktop?
Can I use CLOS on desktop?
Where are my photos stored?
Where are my photos stored?
Virtual photoshoot for product images
Virtual photoshoot for product images
Virtual photoshoot for portraits
Virtual photoshoot for portraits
How do I download all the photos from the session?
How do I download all the photos from the session?
Where are the photos saved when shooting remotely?
Where are the photos saved when shooting remotely?
Settings menu
Settings menu
How to record videos in CLOS
How to record videos in CLOS
Download the iOS app
Download the iOS app
Desktop app
Desktop app
How to select the images
How to select the images
How to get the best image quality?
How to get the best image quality?
How to select cover for the album
How to select cover for the album
Flash, Exposure, Focus?
Flash, Exposure, Focus?
What is CLOS app?
What is CLOS app?
How can I contact CLOS support if I need help or have issues?
How can I contact CLOS support if I need help or have issues?
How do I create an account and set up my profile on CLOS?
How do I create an account and set up my profile on CLOS?
Can I conduct video shoots with CLOS, or is it just for photos?
Can I conduct video shoots with CLOS, or is it just for photos?
How do I invite models or clients to join a remote shoot? Do they need the CLOS app?
How do I invite models or clients to join a remote shoot? Do they need the CLOS app?
How do remote casting calls work on CLOS?
How do remote casting calls work on CLOS?
Can clients or team members join a session as viewers to observe the shoot?
Can clients or team members join a session as viewers to observe the shoot?
Does CLOS support high-resolution photos or RAW image capture?
Does CLOS support high-resolution photos or RAW image capture?
Is remote shooting with CLOS secure? Can anyone access my camera without permission?
Is remote shooting with CLOS secure? Can anyone access my camera without permission?
Are my photos and data private on CLOS? Who can access my images?
Are my photos and data private on CLOS? Who can access my images?
What should I do if I have connection issues or can’t see/hear participants?
What should I do if I have connection issues or can’t see/hear participants?
Who owns the rights to the photos taken through CLOS?
Who owns the rights to the photos taken through CLOS?
Does CLOS include built-in video chat, or do I need a separate app to communicate during a shoot?
Does CLOS include built-in video chat, or do I need a separate app to communicate during a shoot?
How do I start a remote photoshoot session on CLOS?
How do I start a remote photoshoot session on CLOS?
Can I do a virtual photoshoot for video?
Can I do a virtual photoshoot for video?
Is CLOS secure?
Is CLOS secure?
Virtual photoshoot for special moments
Virtual photoshoot for special moments
Virtual photoshoot for teams
Virtual photoshoot for teams
How to like images
How do I download all the photos from the session?
How uploading to the CLOS Cloud works
Where are the photos saved when shooting remotely?
Subscription Info
Settings menu
How do models prepare for Virtual Shooting?
How to record videos in CLOS
How to take pictures in CLOS
Download the iOS app
What format should I choose when taking a picture?
Desktop app
Download the Android app
How to select the images
How to create or join a room
How to get the best image quality?
PRO plans info
How to select cover for the album
What to do if after the photo shoot I don’t see all the photos in the album?
Flash, Exposure, Focus?
Is CLOS free to use?
What is CLOS app?
How does it work?
How can I contact CLOS support if I need help or have issues?
Is CLOS free to use, or do I need a subscription?
How do I create an account and set up my profile on CLOS?
Where are my photos stored, and how do I download them after a shoot?
Can I conduct video shoots with CLOS, or is it just for photos?
Can I use CLOS on my computer, or is it only available on mobile?
How do I invite models or clients to join a remote shoot? Do they need the CLOS app?
How do I deliver or share photos with my client after the shoot?
How do remote casting calls work on CLOS?
What if some photos are not appearing or still uploading after the shoot?
Can clients or team members join a session as viewers to observe the shoot?
How long are photos stored on CLOS Cloud? Do albums ever expire?
Does CLOS support high-resolution photos or RAW image capture?
How do I create or host a casting call on CLOS?
Is remote shooting with CLOS secure? Can anyone access my camera without permission?
How can I ensure the best image quality during a virtual shoot?
Are my photos and data private on CLOS? Who can access my images?
Does CLOS handle payments or billing for photo shoots?
What should I do if I have connection issues or can’t see/hear participants?
Will my subscription renew automatically, and how does billing work?
Who owns the rights to the photos taken through CLOS?
Can I control the model’s camera remotely (focus, zoom, settings)?
Does CLOS include built-in video chat, or do I need a separate app to communicate during a shoot?
What equipment or technical setup do I need for a remote shoot?
How do I start a remote photoshoot session on CLOS?
What is a virtual photoshoot and how does it work on CLOS?